Shipping & Delivery Policy
Effective Date: 1st April, 2026
At Shopbindaas, a unit of Mahadevi Enterprises, we are committed to providing a smooth, reliable, and transparent shipping and delivery experience to our customers. This Shipping & Delivery Policy outlines the terms and conditions related to product shipping, order processing, delivery timelines, tracking, home visit services, and associated charges.
By placing an order on Shopbindaas.com, you agree to the terms mentioned below.
1. ORDER PROCESSING
Orders placed on Shopbindaas are processed after successful payment confirmation.
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next working day.
In certain situations such as high order volume, product availability issues, weather conditions, or unforeseen circumstances, processing and dispatch may take additional time.
2. DELIVERY TIMELINES
We strive to deliver products across India as quickly and safely as possible.
Estimated Delivery Timelines:
Delivery generally takes 3–10 business days, depending on the customer’s location and service availability.
Estimated Area-wise Timelines:
Metro Cities: 2–5 business days
Other Cities/Towns: 3–7 business days
Remote Locations: 5–10 business days
Please note that delivery timelines are estimated only and may vary depending on:
Courier partner availability
Delivery location
Weather conditions
Logistics operations
Government restrictions
High-demand periods or festivals
3. SHIPPING CHARGES
Shipping charges may vary depending on:
Product type
Product weight
Delivery location
Order value
Applicable shipping charges will be displayed during checkout before payment confirmation.
Shopbindaas may offer free shipping promotions on selected products, categories, or order values from time to time.
4. ORDER TRACKING
Customers will receive shipment and tracking details once the order has been dispatched.
The Order ID may also act as the Tracking ID in certain cases.
Customers can track their orders through:
Their Shopbindaas account
Tracking links provided via SMS or email
Customer support assistance
Please allow some time for tracking information to update after shipment dispatch.
5. HOME VISIT SERVICE POLICY
Shopbindaas offers a special Home Visit Service for selected categories at some specific pin codes such as:
Mobile Covers
Back Covers
Tempered Glass
Mobile Accessories
Under this service, customers can book a home visit and try products before purchasing.
Service Terms:
A ₹29 booking charge is applicable for every home visit booking.
If the customer purchases any product during the visit, the ₹29 booking amount will be adjusted in the final bill.
If the customer chooses not to purchase any product, the ₹29 amount will be treated as convenience/service charges and will not be refunded.
Home Visit Service availability may vary depending on city, area, staff availability, and service coverage.
6. DELIVERY ATTEMPTS
Delivery partners may attempt delivery multiple times based on courier policies.
If the customer is unavailable or unreachable after multiple attempts, the order may be cancelled or returned.
Additional re-delivery charges may apply in some cases.
7. DELIVERY DELAYS & LIABILITY DISCLAIMER
While Shopbindaas strives to deliver all orders within estimated timelines, delays may occur due to unforeseen circumstances including but not limited to:
Weather conditions
Logistics or transportation issues
Government restrictions
Public holidays
Technical issues
High order volume or festive demand
Remote location accessibility
Delay Liability Clause
In case of any delay in delivery:
Customers agree that no additional claims, penalties, compensation requests, or conditions shall be imposed on Shopbindaas due to such delays.
Delivery timelines provided on the website are estimated only and are not guaranteed delivery commitments.
Shopbindaas shall not be held liable for any direct or indirect loss, inconvenience, damages, or business interruption caused due to delayed deliveries.
Any form of pressure, legal enforcement, or customer-imposed conditions related to delivery delays shall not be considered valid or binding upon Shopbindaas.
We appreciate customer patience and understanding in such situations.
8. DAMAGED, OPEN, OR MISSING PACKAGE POLICY
Customers are advised to inspect their package carefully at the time of delivery.
If:
The package appears damaged,
Tampered,
Opened,
Or products are missing,
please contact us immediately with:
Order details
Photos/videos of the package
Delivery information
Claims regarding damaged or incomplete deliveries should preferably be reported within 24 hours of delivery.
9. NON-DELIVERABLE LOCATIONS
Some remote, restricted, or inaccessible areas may not be serviceable for shipping or home visit services.
In such cases:
Orders may be delayed,
Cancelled,
Or refunded depending on the situation.
10. CUSTOMER RESPONSIBILITIES
Customers are responsible for providing:
Accurate shipping address
Correct pin code
Valid mobile number
Proper landmark details (if required)
Shopbindaas shall not be responsible for failed deliveries or delays caused due to incorrect information provided by customers.
11. CANCELLATION OF SHIPPED ORDERS
Orders that have already been shipped may not be eligible for cancellation.
Cancellation requests after dispatch may be handled according to our Cancellation & Refund Policy.
12. MODIFICATIONS TO THIS POLICY
Shopbindaas reserves the right to update, modify, or change this Shipping & Delivery Policy at any time without prior notice.
Any changes become effective immediately upon posting on the website.
13. CONTACT INFORMATION
If you have any questions regarding shipping, delivery, tracking, or home visit services, please contact us:
Shopbindaas
A Unit of Mahadevi Enterprises
📧 Email: info@shopbindaas.com
📞 Phone: +91 8859354778
📍 Address:
463 LIG Avas Vikas Ranipur More,
Near Radha Krishan Mandir,
Haridwar, Uttarakhand – 249407